Operations consulting and business process automation
We help company leaders improve the work between people, data, and systems. Our consulting and engineering team maps the process, fixes the handoffs, and builds the automation your staff will use.
We work with teams across the UK, Europe, and Australia.
When to bring us in
- Your team copies information between systems or spends too long reconciling records.
- A growing backlog, repeated errors, or unclear ownership is affecting service.
- You need someone to deliver the change alongside your staff and existing suppliers.
Who does the work
Business operations and engineering work together, with organisation design and change support where roles need to change. Your process owner helps set priorities and accepts the result.
Meet our partnersWhat the engagement delivers
01
A map of the work
We observe real cases, record exceptions, identify decision owners, and measure the present workload and error rate.
02
A scoped improvement plan
We agree the first process to change, acceptance measures, access requirements, budget, and responsibilities.
03
Working systems and integrations
We build the agreed interfaces, data flows, controls, and exception handling, then test them with the people doing the work.
04
A supported handover
We document the process, train users, agree who supports it, and review results against the baseline.
Timing and budget
Start with a bounded assessment, then agree delivery milestones for the first workflow. System access, the number of integrations, and approval steps determine the schedule.
Daily rates start at €1,000 EUR per consultant for a full day.
Daily rates start at £850 GBP per consultant for a full day.
Daily rates start at A$1,600 AUD per consultant for a full day.
Rates depend on the engagement and current exchange rates. Necessary project expenses add up to 10% of the daily rate.
What to bring to the first call
Bring a recent example, the systems involved, the size of the queue, and the person responsible for the process. You don't need a finished requirements document.
We check whether a process change or an existing product solves the problem before proposing custom software. We agree access and ownership before building.
Read how we approach the work
These guides explain the method and the evidence to look for.
Which Business Process Should You Automate First?
Compare business processes by volume, staff effort, data readiness, risk, and the cost of a wrong result. See a worked scorecard and a first pilot plan.
How to Map a Real Workflow, Including Its Exceptions
Map how work actually moves across people and systems. Observe cases, record handoffs and exception paths, and use the result to choose safe process changes.
Build a Baseline Before Claiming AI Saved Money
Learn how to measure AI cost savings with a fair pre-launch baseline for time, volume, errors, quality, and labour, plus a worked comparison.
Discuss the work with a partner.
The introductory call is free. We'll discuss the problem, the decision you need to make, and whether an engagement fits.